Questions about the virtual store
Advice
Contact us by email describing what you plan to do with the device LifterPro.
Delivery points
We supply our LifterPro product to our customers in the EU, Switzerland and Liechtenstein, please check with us other international destinations.
Payment
Orders must be prepaid through our bank account in Spain. We send the bank account details by email with the order confirmation. As soon as payment is received, we will prepare goods.
Refund
We do not offer this type of delivery.
Invoice
You can make the payment upon receipt of the invoice for Government Agencies, Public Institutions and companies known to us. We reserve the right to require payment in advance of companies that do not know or for big orders.
Returns
No returns. LifterPro is a product made to order.
Delivery Conditions
Please note that we could offer 2 delivery options:
Option a.- EXW Castellón de la Plana (Incoterms 2010)
Option b.- CPT -conditions (Incoterms 2010)
In this case adding freight charges on invoice.
Shipping costs
It depends on total weight and destination. The shipment is made from Spain.
Air freight
Can i collect the order personally?
Please inform us in the order if you want to collect your order at our offices in Spain.
VAT
The indicated price in the online shop does not include VAT. If the shipment is abroad will be deducted from the total amount. You could see it in your shopping cart when indicating the country.
Customs and import taxes
Shipping is arranged from Spain. The goods are properly declared at customs. For shipments abroad: customs charges both import and export are borne by the recipient plus import taxes of each country.
In the Canary Islands, Ceuta & Melilla
Orders are exempt from VAT (article 21, Law 37 / 1992) without prejudice to the application of taxes and duties corresponding to each one of the territories.
Shipping time
LifterPro is a product made on request and there is a possibility that at the moment we do not have stock. Estimated shipping time: 20 days.
Questions about LifterPro
What is LifterPro?
LifterPro is a device for handling manhole covers and other objects of magnetizable steel.
What are the advantages of LifterPro?
Its design is focused on the effectiveness of the fastening, also in later separation of the magnetized surface and effectiveness of its gently folding design transport.
What does it come in the box?
- Device LifterPro
- Device filled carrying case and cleaning kit.
- Sling with handles and carabiners
- Tips for safe handling of magnets.
Before starting
Check the instructions for safe handling of magnets and the general safety health and environment rules of your country.
How can i try one?
Subscribe to this email list if you want to be informed about future demonstrations near you.
Does LifterPro come preassembled?
Each device is delivered completely assembled and checked that all components are attached to the mechanism.
Can it lift up any model of manhole cover?
In the example videos you can see how most common manhole covers are handled.
contact us by email describing what you plan to do with the device LifterPro.
Can it lift up jammed manhole covers?
The manhole cover must be unstuck from its frame.
Holding strength factors
To improve the holding force of the magnets the surface of the manhole cover must be free of dirt, stones and other debris or wastes.
What cares does LifterPro need?
Keep clean and dry your LifterPro. The magnets have a thin of nickel-copper-nickel-coating to protect them from corrosion which prevents the protective layer is damaged and periodically check that no oxide is formed on magnets.
Uncorked cladding magnets
You should be careful when using magnets, avoid collisions and always keep clean and dry.
How does it transport?
To avoid damage always transport the device in its box.
Safe distance to other devices
Some devices are very sensitive to magnetic fields, keep these devices away from magnets.
Shipping
To avoid damage always you should carry the device in its box. Note that the magnets are considered dangerous goods in air freight and is prohibited. The magnets are not considered dangerous goods in case of non air transport as railway, truck, boat, etc).
Has it the CE conformity declaration?
Yes, it has.
Contacts: info@lifterpro.com
Aviso Legal y Política de Privacidad
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